WORK ITEM
SUP-2
Customer support platform
IN PROGRESSAgent-ready work context
Atlassian Teamwork Graph CLI gives Codex the context behind every ticket, decision, document, person, and pull request—so it can move from scattered facts to grounded action.
Research SUP-2 and map every related decision.
4 sources · 7 relationships · permissions respected
One context layer across your work stack
The context advantage
Teamwork Graph understands the relationships between work—not just the objects. Your agent gets the surrounding decisions, owners, dependencies, and activity it needs to reason well.
WORK ITEM
Customer support platform
IN PROGRESSDECISION
Why the current direction was chosen
RELATES TO SUP-2CODE
Implementation, review, and test state
IMPLEMENTS SUP-2OWNERSHIP
Accountable owner and next action
OWNS SUP-2Issues, docs, code, messages, people
Ownership, history, dependencies, intent
Briefs, decisions, updates, execution
Universal Dragon workflows
The command is simple. The graph work behind it is not. TWG CLI follows the relationships across your tools and returns the context an agent needs to move the work forward.
Issue intelligence
Research SUP-2. Show decisions, owners, blockers, and related code.
✓A grounded implementation brief—not an isolated ticket.
Release confidence
Prepare the QBIT NOVA release brief and flag unresolved risks.
✓Changes, intent, reviewers, and risk in one clear narrative.
Incident handoff
Give me the incidents, runbooks, owners, and open follow-ups.
✓The operational picture needed for a safe handoff.
Weekly command brief
Summarize this week. What moved, stalled, or needs my decision?
✓Progress, dependencies, and next decisions without tab-hopping.
One prompt to proof
Ask Codex what you need in natural language—research, summarize, prepare, or act.
The CLI queries allowed sources and follows relationships across the work graph.
You get a result tied to real issues, documents, people, decisions, and code.
Permission-aware by design
Teamwork Graph CLI works through your authenticated Atlassian identity. Existing organization controls and user permissions stay in the loop while your agent gains connected context.
Explore authenticationShort-lived authentication tied to the user running the agent.
No new access is created by installing or using the CLI.
The local CLI queries Atlassian cloud services; an online connection is required.
Launch the command center
Install from a full interactive terminal, complete Atlassian OAuth, then verify the connection. The setup also installs the skills your agent uses to discover TWG commands.
curl -fsSL --retry 2 https://teamwork-graph.atlassian.com/cli/install | bash -s -- --plugin codexAfter setup and OAuth complete, verify the connection:
twg doctorNever paste passwords, tokens, or one-time codes into chat.
Quick answers
No. TWG CLI is agent-first and adds graph-style, cross-product context. It is designed for AI agents working across connected work—not only human-driven administration.
Yes. The CLI surfaces only data the authenticated user is already authorized to access. Installing it does not grant new access.
No. The CLI is a local binary, but it accesses Atlassian cloud data and services, so a network connection is required.
TWG CLI uses OAuth 2.1. Bitbucket is the current exception and requires a separate Bitbucket token when you need Bitbucket-specific commands.